Mobile banking e satisfação com o PIX
نویسندگان
چکیده
Analisou-se o efeito da percepção do mobile banking na satisfação com sistema PIX para um grupo de jovens adultos, os estudantes universitários. Foram utilizados método survey, estatísticas descritivas, análise fatorial confirmatória e modelagem equações estruturais. validados oito construtos primeira ordem compor a Percepção (Mindfulness, Utilidade percebida, Facilidade uso, Influência social, Atitude, Risco percebido, Intenção comportamental Desconfirmação). Porém, validou-se modelo segunda sete fatores. O integrado demonstrou que é influenciada positivamente pela banking.
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ژورنال
عنوان ژورنال: Revista Pensamento Contemporâneo em Administração
سال: 2022
ISSN: ['1982-2596']
DOI: https://doi.org/10.12712/rpca.v16i2.54192